Serving Palm Beach County and the Treasure Coast
One phishing email is all it takes to shut a practice down for days. We monitor and secure every device around the clock, so your practice stays protected.
These are real incidents from practices we've worked with — before they partnered with Concierge IT. Here's what happened, and what we did to ensure it never happens again.
A staff member connected a personal laptop to the production WiFi to download an "Activities for elderly patients" PDF. It was infected — and within hours, malware had harvested admin credentials and started moving through the network and infecting their servers.
Our systems monitor every device for lateral movement and infection — the moment something tries to jump from one machine to another, it's automatically isolated before it can reach the rest of your network. That protection runs for every Concierge IT client, from day one.
An account takeover went unflagged for three days after an employee opened an attachment in a phishing email. When the employee stepped away with her screen unlocked, the attacker seized the moment to send infected files to coworkers on Teams to try to spread the infection.
We tune identity monitoring to catch account takeovers in minutes, not days. Our systems look for signs of account takeover and lock accounts automatically 24/7. We train staff to spot phishing and exactly this kind of internal impersonation before a single click does the damage.
We can’t stitch up a cut or read an X-ray. We rely on exceptional medical professionals to help us when we need them. You should have an IT team that you can rely on, too. One that is focused on your individual needs and offers you the same exceptional care you provide to your patients.
One number to call, one team that knows your practice. We monitor your systems around the clock, handle patches and updates, and fix problems before your staff ever notices them.
Slow WiFi and the dreaded 'No Internet' message aren't just annoying — they interrupt patient care. We design, secure, and manage your entire network so it just works, every day.
If a server crashes or ransomware hits, how fast can you recover? Our disaster recovery solutions use encrypted, tested backups that get your practice back up and running quickly.
Real humans watching your network 24/7 — not just software. Our Security Operations Center catches threats and shuts them down in real time, before they become breaches.
Medical practices are a top target for phishing attacks. We protect your staff's email and accounts so one wrong click doesn't turn into a breach — or a costly HIPAA violation.
HIPAA audits don't have to be stressful. We handle the risk assessments, staff security training, and documentation — so you're always audit-ready and never caught off guard. We also assist with your cybersecurity insurance audits, keeping your coverage intact and your premiums from climbing.
Most IT companies treat medical practices like any other client. We don’t. Our team of experts has been working in Healthcare IT for over 20 years. Here’s what makes working with us different.
We don't wait for things to break. Our team is monitoring your systems around the clock so problems get caught and fixed before your staff ever knows there was an issue.
No surprise invoices, no nickel-and-diming. You get one flat monthly rate that covers everything — so you can budget with confidence and stop dreading the next IT bill.
Every practice is different. We take the time to understand how your office actually runs — your workflows, your software, your staff — and build our service around that, not the other way around.
Medical records are worth more to hackers than credit card numbers. We layer enterprise-grade antivirus, human-monitored threat detection, and email protection to keep your patient data safe.
We set up and manage your Microsoft 365 or Google Workspace, Azure, and cloud environments the right way — secure, backed up, and easy for your staff to use without a tech degree.
When you call, a real person answers. Someone who knows your practice. When you email, a real tech responds within hours. No chat bots or ticket queues — just clear communication and problems that actually get resolved.
Our team brings over 20 years of healthcare IT experience, and we built this company on one simple promise — if we’re not the right fit for your practice, you can cancel anytime without penalty. No long-term contracts held over your head, published flat-rate fixed pricing, and no cancellation fees. We keep your business by earning it every single month. Guaranteed.
We’ll assess your current setup, identify your biggest vulnerabilities, and give you a clear picture of where you stand — completely free, no strings attached.
