Serving Palm Beach County and the Treasure Coast
If ransomware hits or a server physically fails, your backups are the only thing standing between a bad afternoon and a closed practice. Concierge IT builds encrypted, cloud-based backup and disaster recovery systems for medical practices across South Florida — including the ability to spin up a virtual server in the cloud if your hardware fails, so you’re back up in hours, not weeks.
Most practices assume their backups will work when they need them. Most attackers are counting on that assumption — backup repositories are now targeted in the vast majority of ransomware attacks specifically because a compromised backup means there’s no fallback left. Concierge IT builds disaster recovery the way it actually needs to work: encrypted, stored securely in the cloud rather than on-site, and tested on a real schedule — not configured once and forgotten. A full backup and disaster recovery plan is included in every plan, not sold separately as an emergency add-on after something’s already gone wrong.
A backup that's never been tested is a liability disguised as a safety net. A real backup and disaster recovery plan for a medical practice should:
Any provider who can't show you a tested recovery plan is asking you to trust a backup they've never actually proven works.
We review your current backup setup, identify gaps you may not know exist, and show you exactly how fast you'd actually recover today — completely free, no obligation.
Your data is encrypted and stored securely in the cloud, off your primary network, so a compromised server can't take your backups down with it.
We don't just back up your data — we regularly run real recovery drills to confirm it actually restores, so you're never finding out it doesn't work during an actual emergency.
If a physical server fails, we can spin up a virtual replacement in the cloud almost immediately — keeping your practice running while hardware is repaired or replaced, instead of waiting days for new equipment to arrive.
If ransomware hits, we roll your systems back to a clean, pre-infection state — no ransom negotiation required.
Every backup and disaster recovery plan includes 24/7 threat monitoring, endpoint protection, and email security — because the best disaster recovery plan is the attack that never happens.
Concierge IT was co-founded by Alicia Jeanguenat, a Licensed Practical Nurse with direct patient-care experience. No other managed IT provider in Palm Beach County can claim a clinical co-founder — which means we understand what it means when a system goes down mid-patient-visit, not just in theory, but from firsthand experience on the clinical floor.
Co-founder Chris Jeanguenat has spent over 20 years exclusively in healthcare IT, previously leading the medical division of a national managed service provider. He holds the Microsoft Azure Administrator certification (AZ-104). This isn't a general IT company that decided to add healthcare clients — healthcare is the only thing we do.
Most MSPs gate pricing behind a sales call. We publish ours: $90 per user per month, $20 per device per month, and $150 per server or firewall per month — flat rate, no contracts, no setup fees, no surprise invoices.
We're month-to-month. If we're not the right fit for your practice, you can cancel anytime without penalty. We keep your business by earning it every month, not by locking you into a multi-year agreement.
When you call, a real person who already knows your practice answers — not an offshore helpdesk, not an AI chatbot, not a generic ticket queue.
The numbers make the case better than we can:
A free Backup & Disaster Recovery Assessment from Concierge IT costs you nothing and takes 10–20 minutes. Finding out your backups don't work during an actual disaster costs considerably more.
Concierge IT is based in Jupiter, FL and provides HIPAA compliant IT support to medical practices throughout Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. Whether you’re a solo practitioner or a multi-location practice, our flat-rate pricing and compliance-first approach scale with you — and if you’re outside this coverage area, reach out anyway; we’re happy to talk.
It's included in your $150 per server monthly maintenance fee — no separate backup contract, no add-on pricing. If your practice has a server, backup and disaster recovery is already built into what you're paying for it.
On a regular, ongoing schedule — not just when you ask. Testing is built into the plan, not something you have to remember to request.
It depends on the incident, but our tested recovery plans are built around getting critical systems back online in hours, not days. If a physical server fails, we can spin up a virtual replacement in the cloud right away — often keeping your practice running the same day rather than waiting on new hardware. We'll give you a specific recovery time estimate during your free assessment.
Server backup and disaster recovery is included in your $150 per server monthly fee. Workstation backup is also available if you want that extra layer of protection — it's an additional charge on top of your standard device fee, and we can walk you through pricing during your free assessment.
We roll your systems back to a clean, pre-infection backup — no ransom negotiation, no waiting to see if a decryption key actually works.
Yes. We primarily serve South Florida and the Treasure Coast, from Jupiter through Boca Raton. If you're outside that range, reach out anyway — we're happy to travel to you.
If you’re evaluating IT providers for your medical practice in South Florida, start with a free Backup & Disaster Recovery Assessment from Concierge IT — no obligation, no pressure.
Call (561) 807-3305, email Info@GetConciergeIT.com, or click the link below.
