Serving Palm Beach County and the Treasure Coast
AI can save your staff hours every week — but only if it’s implemented correctly and securely. Concierge IT helps medical practices across South Florida figure out what makes sense, what doesn’t, and how to do it safely — so you get the time savings without the compliance exposure.
Nationally, 40% of healthcare workers say they know a colleague using an AI tool their organization never approved, and nearly 20% admit to using one themselves. Most of the time, it’s not malicious — it’s a staff member trying to save time drafting a note or summarizing a document. But without oversight, that same shortcut can mean patient data quietly leaving your practice through a tool with no Business Associate Agreement, no security review, and no idea it’s even happening. Concierge IT helps you get ahead of that gap — identifying where AI can genuinely help, locking down where it can’t, and giving your practice a real policy instead of an unmanaged guessing game.
AI readiness" isn't a ChatGPT subscription and a hope for the best. A real AI readiness plan for a medical practice should:
Any provider who hands you a list of AI tools without addressing data handling and policy isn't giving you readiness — they're giving you a new risk you don't know about yet.
We look at how your staff actually works, identify where AI could genuinely save time, and flag any AI-related risk already present in your practice — completely free, no obligation.
We help identify AI tools your staff may already be using without approval, and bring that usage into a secure, compliant framework before it becomes a bigger problem.
We cut through the noise and recommend tools that solve a real problem for your team, not just whatever's trending.
Every tool we recommend is evaluated for how it handles data, whether it will sign a BAA, and whether it belongs anywhere near patient information.
A written, practical usage policy your staff can actually follow — so "what's allowed" isn't a guessing game anyone has to make up on the spot.
Every AI readiness plan includes 24/7 threat monitoring, email security, and phishing simulation training — because AI is one more front to secure, not a replacement for the others.
Concierge IT was co-founded by Alicia Jeanguenat, a Licensed Practical Nurse with direct patient-care experience. No other managed IT provider in Palm Beach County can claim a clinical co-founder — which means we understand what it means when a system goes down mid-patient-visit, not just in theory, but from firsthand experience on the clinical floor.
Co-founder Chris Jeanguenat has spent over 20 years exclusively in healthcare IT, previously leading the medical division of a national managed service provider. He holds the Microsoft Azure Administrator certification (AZ-104). This isn't a general IT company that decided to add healthcare clients — healthcare is the only thing we do.
Most MSPs gate pricing behind a sales call. We publish ours: $90 per user per month, $20 per device per month, and $150 per server or firewall per month — flat rate, no contracts, no setup fees, no surprise invoices.
We're month-to-month. If we're not the right fit for your practice, you can cancel anytime without penalty. We keep your business by earning it every month, not by locking you into a multi-year agreement.
When you call, a real person who already knows your practice answers — not an offshore helpdesk, not an AI chatbot, not a generic ticket queue.
The numbers make the case better than we can:
A free AI Opportunity & Risk Assessment from Concierge IT costs you nothing and takes 10–20 minutes. Finding out about unmanaged AI use during a HIPAA audit costs considerably more.
Concierge IT is based in Jupiter, FL and provides HIPAA compliant IT support to medical practices throughout Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. Whether you’re a solo practitioner or a multi-location practice, our flat-rate pricing and compliance-first approach scale with you — and if you’re outside this coverage area, reach out anyway; we’re happy to talk.
No. Used correctly, AI can genuinely save your staff real time. We're here to help you do it safely, not talk you out of it.
That's exactly what the free assessment covers — we help identify where shadow AI may already be in use before it becomes a bigger problem.
The assessment and policy development are included in your standard plan. Specific AI tool licensing, if you choose to adopt something new, is billed separately by that tool's vendor.
We're happy to review any tool you're currently using for security and HIPAA-compliance fit, whether or not you found it through us.
Both. We help draft a written, practical AI usage policy your staff can follow, not just a list of concerns.
Yes. We primarily serve South Florida and the Treasure Coast, from Jupiter through Boca Raton. If you're outside that range, reach out anyway — we're happy to travel to you.
If you’re evaluating IT providers for your medical practice in South Florida, start with a free AI Opportunity & Risk Assessment from Concierge IT — no obligation, no pressure.
Call (561) 807-3305, email Info@GetConciergeIT.com, or click the link below.
