Serving Palm Beach County and the Treasure Coast
Healthcare is now the single most targeted sector for ransomware in the country, and most general IT companies treat security as a bolt-on instead of a specialty. Concierge IT delivers 24/7 threat monitoring, endpoint protection, email security, and phishing simulation training — so your practice gets protection built for what’s actually at stake.
Medical practices in Palm Beach County and and the Treasure Coast are prime targets for ransomware, phishing, and data theft — not because they’re careless, but because attackers know patient care can’t stop, which makes healthcare organizations more likely to pay. Concierge IT was built specifically for this reality. We’ve spent over 20 years defending patient data, training clinical staff to spot real threats, and keeping medical practices resilient against attacks most general IT providers have never had to handle. A full cybersecurity suite is included in every plan at no extra charge — not sold as a premium add-on by an MSP treating security as an afterthought.
Cybersecurity isn't antivirus software and a firewall. It's a continuously monitored, layered defense that has to hold up against attackers who specifically target healthcare. A cybersecurity provider for a medical practice should:
Any provider who can't check every one of these boxes isn't equipped to defend a medical practice.
We assess your current defenses, identify your biggest vulnerabilities, and give you a clear picture of your actual risk — completely free, no obligation, and yours to keep regardless of whether you become a client.
Your systems are watched around the clock by a Security Operations Center, backed by EDR that detects and isolates threats in real time — not just after damage is already done.
Advanced email filtering catches malicious attachments, spoofed senders, and phishing attempts before they reach your staff's inbox — the entry point behind the majority of healthcare breaches.
We run ongoing, realistic phishing simulations and training so your team becomes a line of defense instead of your biggest vulnerability.
We monitor for compromised credentials, unusual login behavior, and account takeover attempts — catching identity-based attacks that traditional security tools miss entirely.
Every cybersecurity plan includes HIPAA Risk Assessments, staff compliance training, and audit documentation — the technical and administrative safeguards the HIPAA Security Rule requires, all in one flat rate.
Concierge IT was co-founded by Alicia Jeanguenat, a Licensed Practical Nurse with direct patient-care experience. No other managed IT provider in Palm Beach County can claim a clinical co-founder — which means we understand what it means when a system goes down mid-patient-visit, not just in theory, but from firsthand experience on the clinical floor.
Co-founder Chris Jeanguenat has spent over 20 years exclusively in healthcare IT, previously leading the medical division of a national managed service provider. He holds the Microsoft Azure Administrator certification (AZ-104). This isn't a general IT company that decided to add healthcare clients — healthcare is the only thing we do.
Most MSPs gate pricing behind a sales call. We publish ours: $90 per user per month, $20 per device per month, and $150 per server or firewall per month — flat rate, no contracts, no setup fees, no surprise invoices.
We're month-to-month. If we're not the right fit for your practice, you can cancel anytime without penalty. We keep your business by earning it every month, not by locking you into a multi-year agreement.
When you call, a real person who already knows your practice answers — not an offshore helpdesk, not an AI chatbot, not a generic ticket queue.
The numbers make the case better than we can:
A free Cybersecurity Audit from Concierge IT costs you nothing and takes 10–20 minutes. The alternative — finding out about a gap during an active attack — costs considerably more.
Concierge IT is based in Jupiter, FL and provides HIPAA compliant IT support to medical practices throughout Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. Whether you’re a solo practitioner or a multi-location practice, our flat-rate pricing and compliance-first approach scale with you — and if you’re outside this coverage area, reach out anyway; we’re happy to talk.
It's included in every plan at no additional charge — $90 per user per month, $20 per device per month, and $150 per server or firewall per month, covering SOC monitoring, EDR, email security, and phishing simulation training. Other IT companies use low tier solutions or upcharge for enterprise-grade security that we include in our plan.
True human-monitored 24/7 SOC, not just AI. Threats don't wait for office hours, and neither does our Security Operations Center.
We isolate affected systems immediately, execute your incident response plan, and work to restore operations from clean backups — minimizing both downtime and data loss.
Ongoing, not once a year. Regular simulations keep staff sharp against real-world tactics that evolve constantly.
Yes. We primarily serve Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. If you're outside that range, reach out anyway; we're happy to travel to you.
Most practices are fully onboarded in a single day, even while the clinic is open and seeing patients.
If you’re evaluating IT providers for your medical practice anywhere across Palm Beach County and the Treasure Coast, start with a free HIPAA Risk Assessment and free Cybersecurity Audit from Concierge IT — no obligation, no pressure.
Call (561) 807-3305, email Info@GetConciergeIT.com, or click the link below.
