Serving Palm Beach County and the Treasure Coast
Slow systems, surprise invoices, and IT companies that don’t understand healthcare aren’t just frustrating — they put patient care at risk. Concierge IT delivers flat-rate managed IT, 24/7 monitoring, and a team that actually knows medical practices, with no long-term contracts.
Most managed IT providers split their attention across law firms, retail shops, and medical offices alike — treating healthcare as just another vertical. Concierge IT does the opposite. Every plan, every tool, and every technician is built around the specific demands of running a medical practice: HIPAA compliance, EHR uptime, and a staff that can’t afford to wait on hold while a patient is in the waiting room. We’ve spent over 20 years exclusively in healthcare IT, and it shows in how we work.
A managed IT plan built for medical practices should cover far more than "fix it when it breaks." At Concierge IT, every plan includes:
If your current IT provider charges extra for any of the above, you're paying for an incomplete plan.
One number to call, one team that knows your practice. We monitor your systems around the clock, handle patches and updates, and fix problems before your staff ever notices them.
Healthcare is the most targeted industry for cyberattacks. Our full cybersecurity suite — EDR, 24/7 SOC monitoring, email security, and phishing simulations — is included in every plan at no additional charge.
Deployment, migration, and security management for your cloud productivity tools, including Intune endpoint management and licensing optimization.
Free HIPAA Risk Assessments, daily compliance monitoring, staff training, and documentation — so you're always audit-ready.
Encrypted cloud backups and tested recovery plans mean a server crash or ransomware attack doesn't have to mean lost data or days of downtime.
Azure architecture, deployment, and management from a team that includes a Microsoft Certified Azure Administrator (AZ-104).
Concierge IT was co-founded by Alicia Jeanguenat, a Licensed Practical Nurse with direct patient-care experience. No other managed IT provider in Palm Beach County can claim a clinical co-founder — which means we understand what it means when a system goes down mid-patient-visit, not just in theory, but from firsthand experience on the clinical floor.
Co-founder Chris Jeanguenat has spent over 20 years exclusively in healthcare IT, previously leading the medical division of a national managed service provider. He holds the Microsoft Azure Administrator certification (AZ-104). This isn't a general IT company that decided to add healthcare clients — healthcare is the only thing we do.
Most MSPs gate pricing behind a sales call. We publish ours: $90 per user per month, $20 per device per month, and $150 per server or firewall per month — flat rate, no contracts, no setup fees, no surprise invoices.
We're month-to-month. If we're not the right fit for your practice, you can cancel anytime without penalty. We keep your business by earning it every month, not by locking you into a multi-year agreement.
When you call, a real person who already knows your practice answers — not an offshore helpdesk, not an AI chatbot, not a generic ticket queue.
The math behind switching to managed IT is straightforward:
A practice with 5 users, 8 devices, and 1 server pays $760 per month with Concierge IT — full team, full cybersecurity suite, no gaps in coverage. Compare that to the cost, risk, and limited availability of going it alone.
Concierge IT is based in Jupiter, FL and provides HIPAA compliant IT support to medical practices throughout Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. Whether you’re a solo practitioner or a multi-location practice, our flat-rate pricing and compliance-first approach scale with you — and if you’re outside this coverage area, reach out anyway; we’re happy to talk.
$90 per user per month and $20 per device per month, covering unlimited helpdesk support, HIPAA compliance training, and our full cybersecurity suite. Servers and firewalls are $150 per month each.
No. We're month-to-month with no cancellation penalties. Our goal is to be your long-term IT partner by keeping your practice running smoothly and keeping you genuinely happy with our service — not by locking you into a contract. We're confident enough in what we deliver that we don't need one.
An entry-level technician costs roughly $3,200/month in salary alone, with limited hours and one skill set. Concierge IT provides a full team — helpdesk through senior systems engineers — with 24/7 coverage and no sick days or vacations.
It's included in every plan at no additional charge — EDR, 24/7 SOC monitoring, email security, and phishing simulation training.
Yes. We primarily serve Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. If you're outside that range, reach out anyway; we're happy to travel to you.
Most practices are fully onboarded in a single day, even while the clinic is open and seeing patients.
If you’re evaluating managed IT providers for your medical practice in Palm Beach County or the Treasure Coast, start with a free quote, free HIPAA Risk Assessment, and free Cybersecurity Audit from Concierge IT — no obligation, no pressure.
Call (561) 807-3305, email Info@GetConciergeIT.com, or click the link below.
