Serving Palm Beach County and the Treasure Coast
Choosing the wrong IT provider can mean a failed audit, a costly breach, or worse. Concierge IT delivers daily compliance monitoring, staff security training, HIPAA Risk Assessments, and a co-founder who’s a LPN — so your practice gets IT support that actually understands what’s at stake.
Medical practices in Palm Beach County and the Treasure Coast are required to meet strict HIPAA Security Rule standards — but most general IT companies treat compliance as an afterthought, not a specialty. Concierge IT was built specifically for healthcare. We’ve spent over 20 years protecting patient data, training clinical staff, and keeping medical practices audit-ready. HIPAA compliance is included in every plan at no extra charge — not sold as a separate add-on by an MSP that doesn’t understand how important it is.
HIPAA compliance isn't a checkbox you complete once. It's an ongoing set of technical, physical, and administrative safeguards your practice and every vendor who touches patient data must maintain continuously. A HIPAA compliant IT provider should:
Any provider who can't check every one of these boxes isn't equipped to support a medical practice.
We assess your current systems, identify your biggest compliance gaps, and give you a clear picture of where you stand — completely free, no obligation, and yours to keep regardless of whether you become a client.
Compliance isn't a once-a-year event. We monitor your systems daily through vulnerability scanning and deliver a Quarterly Business Review so you always know exactly where your practice stands.
Your team is your biggest compliance risk and your biggest defense. We provide ongoing HIPAA security rule training so your staff recognizes phishing attempts, handles PHI correctly, and avoids the human errors that cause most violations.
We build and maintain the written policies, procedures, and audit logs your practice needs to demonstrate compliance — so you're never scrambling to produce documentation during an audit.
Many cyber insurance carriers now require proof of HIPAA-aligned security controls before renewing coverage. We handle these audits directly, keeping your premiums from climbing and your coverage intact.
Every plan includes 24/7 SOC monitoring, endpoint detection and response (EDR), email security, and phishing simulation training — the technical safeguards HIPAA's Security Rule requires, all included in one flat rate.
Concierge IT was co-founded by Alicia Jeanguenat, a Licensed Practical Nurse with direct patient-care experience. No other managed IT provider in Palm Beach County can claim a clinical co-founder — which means we understand what it means when a system goes down mid-patient-visit, not just in theory, but from firsthand experience on the clinical floor.
Co-founder Chris Jeanguenat has spent over 20 years exclusively in healthcare IT, previously leading the medical division of a national managed service provider. He holds the Microsoft Azure Administrator certification (AZ-104). This isn't a general IT company that decided to add healthcare clients — healthcare is the only thing we do.
Most MSPs gate pricing behind a sales call. We publish ours: $90 per user per month, $20 per device per month, and $150 per server or firewall per month — flat rate, no contracts, no setup fees, no surprise invoices.
We're month-to-month. If we're not the right fit for your practice, you can cancel anytime without penalty. We keep your business by earning it every month, not by locking you into a multi-year agreement.
When you call, a real person who already knows your practice answers — not an offshore helpdesk, not an AI chatbot, not a generic ticket queue.
The numbers make the case better than we can:
A free HIPAA Risk Assessment from Concierge IT costs you nothing and takes 10–20 minutes. The alternative — finding out about a gap during an audit or a breach — costs considerably more.
Concierge IT is based in Jupiter, FL and provides HIPAA compliant IT support to medical practices throughout Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. Whether you’re a solo practitioner or a multi-location practice, our flat-rate pricing and compliance-first approach scale with you — and if you’re outside this coverage area, reach out anyway; we’re happy to talk.
Yes. We sign a BAA with every client, as required under HIPAA for any vendor that handles, stores, or transmits Protected Health Information.
It's included in every plan at no additional charge — $90 per user per month, $20 per device per month, and $150 per server or firewall per month, covering compliance monitoring, staff training, and our full cybersecurity suite.
At minimum annually, or whenever there's a significant change to your systems or operations. We run the first risk assessment at onboarding, then monitor continuously rather than waiting for the next annual review.
Violations can result in fines ranging from $145 to over $2 million per violation depending on the level of negligence. Working with a provider who monitors compliance daily significantly reduces that risk.
Yes. We primarily serve Palm Beach County and the Treasure Coast, from Boca Raton in the south up through Vero Beach in the north — including Jupiter, Palm Beach Gardens, West Palm Beach, Delray Beach, Port St. Lucie, and Stuart. If you're outside that range, reach out anyway; we're happy to travel to you.
Most practices are fully onboarded in a single day, even while the clinic is open and seeing patients.
If you’re evaluating IT providers for your medical practice anywhere across Palm Beach County and the Treasure Coast, start with a free HIPAA Risk Assessment and free Cybersecurity Audit from Concierge IT — no obligation, no pressure.
Call (561) 807-3305, email Info@GetConciergeIT.com, or click the link below.
